In 2017, airline passengers should have received millions of euros in compensation due to delays or cancellation, and flights to Turkey have a record of these chapters.
AirHelp, the world leader in compensation for airline passengers, identified throughout 2017 over 42,000 Romanian passengers eligible for compensation from airlines. If they applied for compensation, as they were entitled, the compensation would amount to approximately EUR 12 million. Due to the large number of delays and / or cancellations, Turkey was the most problematic destination for Romanian passengers in 2017. Most delayed, canceled or overbooked flights are on the Bucharest-Istanbul (Ataturk Airport) route. More specifically, last year, 621 flights recorded a cumulative delay of 14,134 minutes, equivalent to about 10 days. Out of over 152,000 flights are operated annually, of which more than 36,000 have been delayed or canceled. The most crowded month for Romania in 2017 was November. After the large number of delayed or canceled external flights, the most problematic destinations were Istanbul (Turkey), Vienna (Austria) and Munich (Germany). The internal route with the highest delays or cancellations was Timişoara-Bucharest , with 17%. Romania, at the middle of the ranking with the biggest flight delays. Tarom and Ryanair among the weakest performances Compared to airports such as Singapore Changi, which has the best references, or London Gatwick, The recorded performances place them in the middle of the leaderboard.
The AirHelp rankings, which track the punctuality, services, and claim processing rate, show that Tarom and Ryanair have the weakest performance. “Year 2017 was very exciting for airline passengers. Let’s recall the wave of races canceled by TAP Portugal in August and September, when passengers were not only picked up for a few days in a row, but did not receive any information regarding the status of their trip. Immediately after cancellations of Ryanair flights, which also affected passengers. What many of them forget is that in the event of flight delays of more than three hours or cancellation of flights, they are entitled to compensation from airlines, which can reach up to 600 euros. However, although it is their right, less than 2% of passengers apply for compensation. We recommend that passengers who have been affected by delays or cancellations of flights in 2017 should read their rights and ensure that they do not waive the compensation they are entitled to receive. The AirHelp mission is to help passengers get their compensation. Airline passengers who have been delayed or canceled can check their eligibility for compensation in the AirHelp free app, available for iOS and Android, or on the AirHelp site. The whole process does not take more than a few minutes.